Crystallized CBD oil vape carts are NOT a sign of a defective product.

First, crystallized CBD oil vape carts are NOT a sign of a defective product.
What you're seeing is actually perfectly natural, safe, and normal. At such high potency, CBD will start to granulate out of the concentrate. The process is due to the chemical and innate properties of CBD.  The higher the concentration of the CBD in the vape cart, the harder it’s to prevent the oil in the concentrate from forming crystals or hardening.
Second, crystallization of highly concentrated or high potent CBD oil vape carts is a NATURAL and SAFE phenomenon that will not harm you, your vaping tool, or the actual vape oil.
If you have bought or used high-grade, natural honey, then you know that it tends to crystallize. While some consumers might assume that the crystallized honey is spoiled or adulterated, it’s not. What happens is that water in honey consists of more sugar (glucose & fructose) than it can naturally hold. The over-concentration of sugar makes honey unstable, forcing sugar to granulate and therefore crystallize. As such, it’s only pure honey that crystallizes, and not the fake syrups you find in some stores. The same can be said about an overabundance of CBD in a vape cart solution. CBD extractors and specialists all agree on this.
Third, the formation of crystals is a GOOD thing and a surefire sign of high-quality CBD oil. 
The more crystals in the vape cart concentrate, the better actually, when it comes to CBD as it's indicative of high quality. Out in California, this type of distillate is known as "terp sauce" and goes for $100/gram. The good news is that the crystallization does not in any way affect the vape carts'  performance. For the CBD to crystallize out of the oil concentrate, there are two factors that need to be conducive:
  1. Temperature - The melting point for cannabidiol as a chemical compound is around 160 Fahrenheit. Since the potency is high, the CBD might actually harden or crystallize at temperatures higher than this, which brings us to the next factor.
  2. Concentration - We’ve mentioned it a number of times, but it’s worth reiterating that CBD will tend to solidify at high concentrations. The higher the potency, the more likely it’ll crystallize. Not all molecules are created equal. Molecules of CBD and its cousin THC, as well as sugars like sucrose, fructose,  and maltose, have varying tendencies to dissolve or crystallize in solvents (solutions they are contained in). It’s the alcohol  (-OH) group that binds these molecules together. Table sugar (sucrose)  comprises 8 alcohols per molecule, which is why it tends to crystallize faster. CBD, on the other hand, has 2 alcohols per molecule, which is one more alcohol than what THC molecules have. Oftentimes that means that the more the molecules of CBD in a solution, the closer the alcohol (-OH) groups are.  When the temperatures are right, the alcohol groups will force the molecules to bind tightly together, forming crystals!
It so happens that only highly pure CBD oil tends to crystallize. Anything less potent, adulterated, or flimsy CBD vape carts  will not crystallize unless you freeze them. Some vendors add some crystallization inhibitors to prevent the whole thing. We choose to offer highly concentrated, pure CBD oil that’s additive-free. There’s no VG/PG/PEG or MCT oil. No one should be inhaling such adulterations or additives! CBD is equally good, safe, and effective.
Remember that CBD crystals melt at approximately 160 Fahrenheit - so your best bet is heating. You can do this the following way -Put your vape cart in a ziplock bag or any other waterproof bag. Make sure that you squeeze out as much air as possible and seal tightly to prevent any water from entering. Run the ziplock bag under hot water for about five minutes to dissolve CBD crystals and turn them into fluid again.
***Don’t use the vape cart right away because the metallic mouthpiece might still be very hot.***
We thank you for your order and hope this info helps you. We know once you consume our CBD cartridges you will instantly understand the difference between our high-quality product and what the rest of the crowd usually offers like oil made from biomass or oil cut with VG/PG/PEG or MCT.
Each and every one of these CBD carts is a genuine CCELL cartridge which is widely accepted as the creme' de la creme' of vape carts.

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